Infosys expands alliance with Google Cloud

18 Oct 2023 Evaluate

Infosys has expended its alliance with Google Cloud to help enterprises build AI-powered experiences leveraging Infosys Topaz offerings and Google Cloud’s generative AI solutions.

As part of the expansion, Infosys will create the new global Generative AI Labs to develop industry-specific AI solutions and platforms, which will help enterprises infuse generative AI into their business processes. Infosys will also train 20,000 practitioners on Google Cloud’s gen AI solutions, including Vertex AI and Duet AI in Google Workspace, to ensure organizations have the professional services expertise and resources to successfully develop, implement, and manage any type of generative AI project.

This alliance between Infosys and Google Cloud builds on Infosys’ existing data, analytics & AI expertise on Google Cloud. Infosys is actively working with Google Cloud to develop a suite of transformative AI platforms and industry solutions for a range of business scenarios, including Consumer AI, autonomous supply chain, autonomous marketing, anti-money laundering and customer services transformation. A wide range of its existing platforms and solutions are being enhanced with Infosys Topaz and Google Cloud generative AI capabilities. These include Infosys Live Enterprise Application Management Platform, Infosys Applied AI Platform, Infosys Customer Intelligence Platform, Infosys Data Streams, and Infosys Supply Chain AI Platform among others. 

The joint capabilities will help create a strong foundation for enterprises towards AI-enabled transformation. For example, Infosys Topaz and Google Cloud generative AI recently helped a leading consumer goods company in successfully launching an AI Twin to assist in real time planning of marketing spend, promotion, and product supply across markets. In another case, for a major telecommunications company, Infosys built a new data and AI capability on Google Cloud to drive growth through digital channels and support the end-to-end customer journey from prospecting to servicing. Infosys AI-powered solutions use insights to improve customer experience, drive sales, and redefine client’s digital business strategy for long term success.

Infosys is a global leader in next-generation digital services and consulting.

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