Mastek wins contract from UK’s Government Digital Service

18 Oct 2023 Evaluate

Mastek has been awarded a three-year contract from the UK’s Government Digital Service (GDS). The three-year contract is valued at £8.5 million, with options available to extend to a total of five years. GOV.UK One Login is the UK government’s flagship digital programme, developing a single sign-on and identity checking solution for the government. There are currently more than 340 services on GOV.UK, with around 190 accounts accessed via 44 different sign-in routes. GOV.UK One Login aims to replace these with a single ubiquitous way for users to sign in and prove their identity. At scale, GOV.UK One Login will be the front door to accessing government services online and will be considered a Critical National Infrastructure.

Mastek, in collaboration with UK GDS will design, build, and operate the GOV.UK One Login Technical Service Desk (TSD). The TSD will serve as a single point of contact for resolving technical queries and issues 24X7. Mastek will design the TSD solution with proactive monitoring and alerting systems that support operational best practices.

Mastek together with its subsidiaries, provides enterprise technology solutions and platforms for insurance, government, and financial services organizations worldwide.


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