Bharti Airtel collaborates with Amdocs to accelerate digital transformation

20 Oct 2023 Evaluate

Amdocs is collaborating with Bharti Airtel, to drive 5G and IoT monetization and enhance its end-user customer experience. Amdocs will create a digital platform to automate and digitize Airtel’s business operations and help the Indian operator create a single-bundled plan and bill for all its services thereby enhancing customer satisfaction.

Once implemented, the platform will help customers of Airtel Black - its offering that combines all accounts into a single Airtel plan - create their own plan across multiple Airtel offerings, such as mobile, broadband and direct-to-home. This transition will help Airtel offer a unified customer experience, enhance billing accuracy as well as optimize business operations with seamless ecosystem integration and real-time insights, facilitating informed decision making.

Bharti Airtel is a leading integrated telecommunications company with operations across Asia and Africa.


Bharti Airtel Share Price

2092.05 -16.60 (-0.79%)
18-Dec-2025 16:59 View Price Chart
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