HCL Technologies (HCL), a leading global IT services provider has been ranked number one in 2013 Nordic IT Outsourcing Study conducted by Whitelane Research, an independent organisation uniquely focused on (out) sourcing research in Europe. The annual study where more than 350 participants from top IT spending organisations in Nordic evaluated 1000 unique IT outsourcing contracts names HCL as a leader in customer satisfaction.
The study interviewed sourcing executives (CIOs/CFOs) about their opinion on outsourcing plans and service providers. 28 IT service providers were evaluated based on key performance indicators covering dimensions like relationship with the customer, service delivery and transformation. The company is number one amongst service providers in key metrics in each critical dimension. The company was also ranked in top both for application services and for infrastructure services.
HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses.
Company Name | CMP |
---|---|
TCS | 3850.75 |
Infosys | 1465.00 |
HCL Tech. | 1342.75 |
Wipro | 463.50 |
Tech Mahindra | 1321.90 |
View more.. |