Ideaforge Technology has launched its innovative 'Service on Wheels' program. This program is designed to provide an exceptional door-to-door service experience to its valued customers. The Service on Wheels' program represents a groundbreaking approach to customer support.
This initiative introduces a fleet of service trucks, specially customized to cater to customers in areas where ideaForge's service centers are yet to be established or are geographically distant. Primarily targeting hilly and remote regions, these mobile service centers aim to enhance the service and timely assistance to ideaForge's customers.
The 'Service on Wheels' program features pickup trucks that have been transformed into mobile service units catering to the specific requirements of ideaForge's Customer Support and Success (CSS) team. These trucks are initially deployed in the Leh Ladakh and North-East regions, where they will be operated for a minimum of three months to assess their performance and will be subsequently expanded to additional locations in India with large installed base or limited access.
Ideaforge Technology is engaged in the business of manufacturing Unmanned Aircraft Systems (UAS).
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