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Oracle Financial Services Software implements New Core Banking Applications in Mashreq Bank

02 May 2013 Evaluate

Oracle Financial Services Software has implemented New Core Banking Applications in Mashreq Bank, one of the UAE’s leading financial institutions, whereby the bank has successfully replaced over 40 legacy systems with Oracle FLEXCUBE Universal Banking and Oracle FLEXCUBE Direct Banking solutions across Qatar, UAE, Kuwait and Bahrain, with Egypt soon to follow.

With critical limitations in the bank’s legacy platform, Mashreq required a full transformation of its core banking to support growth and innovation, whilst complying with Basel II, Know Your Customer and other upcoming regulations. With Oracle FLEXCUBE, Mashreq now operates on a centralized scalable platform, which provides a 360-degree view of all customer relationships. The bank is able to launch new products in well under half the time it took with their legacy environment. The deployment of Oracle FLEXCUBE has helped the bank improve the response time for customers at ATMs, and enhance the experience on internet banking.

Mashreq first deployed Oracle FLEXCUBE in Qatar in 2011, extending the platform to UAE in November 2012. The solution was successfully implemented in Kuwait and Bahrain in March 2013, and is on course to go-live in Egypt in second half of 2013.

Oracle Financial Services Software is a majority owned subsidiary of Oracle. Oracle Corporation is the world's largest business software company.

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