Hinduja Global Solutions rises on launching HGS Agent X

19 Dec 2023 Evaluate

Hinduja Global Solutions is currently trading at Rs. 1006.55, up by 2.70 points or 0.27% from its previous closing of Rs. 1003.85 on the BSE.

The scrip opened at Rs. 1019.95 and has touched a high and low of Rs. 1023.90 and Rs. 996.00 respectively. So far 3771 shares were traded on the counter.

The BSE group 'A' stock of face value Rs. 10 has touched a 52 week high of Rs. 1429.05 on 19-Dec-2022 and a 52 week low of Rs. 922.45 on 01-Nov-2023.

Last one week high and low of the scrip stood at Rs. 1023.90 and Rs. 975.20 respectively. The current market cap of the company is Rs. 4652.03 crore.

The promoters holding in the company stood at 67.71%, while Institutions and Non-Institutions held 12.68% and 19.61% respectively.

Hinduja Global Solutions (HGS) has formally launched HGS Agent X, a single, integrated artificial intelligence (AI), automation, and analytics powered user interface providing a state-of-the-art backbone for world-class contact center operations. Agent X streamlines call center agent workflow while enhancing customer interaction.

The first of its kind holistic contact center accelerator, HGS Agent X leans into the power of the voice interaction by transcribing 100% of voice of the customer. Turning this unstructured voice into data provides a 360-degree view of customers desires and uses this insight to power agent engagements with a unified knowledge base and learning and engagement tools.

HGS Agent X is a set of pre-built automation accelerators, designed to speed up implementations of common contact center platforms with standardized modules, improve agent retention by reducing the cognitive load on frontline staff, and reduce operating costs with shorter training times and reduced handles time in one easy-to-use system.

HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.


Hinduja Global Soln. Share Price

470.45 -1.50 (-0.32%)
05-Dec-2025 16:59 View Price Chart
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