TCS bags 6 year contract from Department of Posts

29 May 2013 Evaluate

Tata Consultancy Services (TCS), a leading IT services, business solutions and outsourcing firm, has won a 6 year contract from the Department of Posts for an end-to-end IT modernization program to equip India Post with modern technologies and systems to enable it to serve more services to more customers in an effective manner.

The IT modernization project ‘India Post 2012’ will help the department gain a wider reach among the Indian population through increased customer interaction channels and through new lines of business. The project will help India Post provide better customer service through IT enablement of business processes and support functions.

The scope of the project includes developing and supporting mail, finance & accounts, HR, customer interaction management solutions for all channels including Rural ICT platform; data migration, infrastructure, Service Level Agreement (SLA), call centre and centralized 24x7 service desk operation for all DoP. The end-to-end security solutions, Enterprise Management System (EMS), over all integration for entire system is responsibility of CS.

TCS Share Price

3125.05 -21.05 (-0.67%)
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Company Name CMP
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