Idea Cellular has inked a multi-year contract with Syniverse Technologies, providers of MNP services to Indian mobile phone operators in the North and West zones, to tabulate voice and data records when Idea’s customers travel overseas. Syniverse will offer solutions for data clearing, financial clearing and fraud prevention.
The move will reduce bill shock for the telco’s customers and allow for faster clearances of bills. The company will process tens of millions of records each month. The billing on these deals is typically based on the number of records processed.
Idea Cellular, an AV Birla group company, provides Global System for Mobile communications (GSM)-based wireless service at the pan-India level; it is present in all 22 telecom circles.