Firstsource Solutions launches new webchat product called ‘FirstChat’

11 Jun 2013

Firstsource Solutions (FSL), a global provider of business process outsourcing (BPO) services, has launched a new webchat product called ‘FirstChat’, a web-based customer engagement solution to enable organizations to reduce cost and raise customer satisfaction levels while improving the online customer experience.

Companies can leverage FirstChat across a wide range of areas including customer acquisition, online sales, customer service, technical support, and retention. FirstChat can be used by a range of sectors such as telecom and media, financial services, retail and e-commerce, utilities and B2C companies to facilitate e-service strategies and implement call and email deflection programmes.

Firstsource Solutions is a leading global provider of customized business process outsource services to the telecom & media, banking & financial services and healthcare industries.

Related Firstsource Solutions Ltd. Links:

Firstsource Solution Share Price

105.30 -2.75 (-2.55%) Mar 05, 18:59
1 Year Price Chart
Company Name CMP
Hinduja Global Soln. 1175.15
eClerx Services 991.70
Info Edge 4944.40
Firstsource Solution 105.30
Vakrangee 53.00
View more..
Sensex vs Firstsource Solution
Puchho Befikar
SEBI Registered: Investment Adviser - INA000013323