Firstsource Solutions launches new webchat product called ‘FirstChat’

11 Jun 2013 Evaluate

Firstsource Solutions (FSL), a global provider of business process outsourcing (BPO) services, has launched a new webchat product called ‘FirstChat’, a web-based customer engagement solution to enable organizations to reduce cost and raise customer satisfaction levels while improving the online customer experience.

Companies can leverage FirstChat across a wide range of areas including customer acquisition, online sales, customer service, technical support, and retention. FirstChat can be used by a range of sectors such as telecom and media, financial services, retail and e-commerce, utilities and B2C companies to facilitate e-service strategies and implement call and email deflection programmes.

Firstsource Solutions is a leading global provider of customized business process outsource services to the telecom & media, banking & financial services and healthcare industries.

Firstsource Solution Share Price

313.00 2.60 (0.84%)
22-Jan-2026 16:59 View Price Chart
Peers
Company Name CMP
eClerx Services 4351.20
Info Edge 1320.25
Firstsource Solution 313.00
Affle 3i 1609.65
Hinduja Global Soln. 413.50
View more..
Register Now to get our Free Newsletter & much more!

© 2026 The Alchemists Ark Pvt. Ltd. All rights reserved. MoneyWorks4Me ® is a registered trademark of The Alchemists Ark Pvt. Ltd.

×