Firstsource Solutions (FSL), a global provider of business process outsourcing (BPO) services, has launched a new webchat product called ‘FirstChat’, a web-based customer engagement solution to enable organizations to reduce cost and raise customer satisfaction levels while improving the online customer experience.
Companies can leverage FirstChat across a wide range of areas including customer acquisition, online sales, customer service, technical support, and retention. FirstChat can be used by a range of sectors such as telecom and media, financial services, retail and e-commerce, utilities and B2C companies to facilitate e-service strategies and implement call and email deflection programmes.
Firstsource Solutions is a leading global provider of customized business process outsource services to the telecom & media, banking & financial services and healthcare industries.
| Company Name | CMP |
|---|---|
| eClerx Services | 1666.95 |
| Info Edge | 978.45 |
| Firstsource Solution | 274.20 |
| Affle 3i | 1506.65 |
| Hinduja Global Soln. | 445.40 |
| View more.. | |
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