Thomas Cook (India) and its Group Company, SOTC Travel have launched an AI-powered platform to help customers plan their customised holidays, check availability and book in minutes. The platform has been deployed with sellers initially. Over the next few months, end customers will have direct access to the platform via the company websites thomascook.in & sotc.in and the company apps.
Creating a customised travel program has traditionally been an arduous task for holiday experts: from the discovery research stage to creating an itinerary and then pricing and booking. This involves coordination with several disparate sources, with multiple external suppliers for various components, be it air, hotels, attractions, local transportation, etc. The average time frame involved being between 48-72 hours, or more. With the Thomas Cook and SOTC AI-based platform, customised trip planning will now become seamless in under 10 minutes.
Thomas Cook (India) is India’s leading integrated travel services company.
