Hinduja Global Solutions (HGS), a leading global provider of BPO services, has opened its twelfth delivery center in Barrie in Ontario, Canada. The center has a capacity of 350 seats and will provide inbound customer care services. This is the fourth new center of HGS in Canada in less than four years, clearly indicating business opportunities in the region.
The new center is expected to generate 500 jobs in the city of Barrie in its full capacity. HGS entered Canada through the acquisition of OLS in 2011. The eleven sites of Canada not only cater to the local market but also double up as near shore options for the US. HGS Canada offers Technical Support, Inbound Sales, Customer Care and Customer Loyalty Services in English and French languages.
