NIIT Tech introduces in-house programme to build sustainable competitive advantage

28 Jun 2013 Evaluate

In a bid to build a sustainable competitive advantage, NIIT Technologies has introduced an in-house programme ‘New Ideas More Value’. The programme seeks to deliver superior service, increase customer loyalty and help in forging strong service partnerships. The programme aims to help NIITians focus and differentiate and at the same time come out with ideas that add value to the company’s service delivery.

To achieve this transformation, the company has selected 30 employees, who are fully prepared and are currently educating 2,500 NIITians from the identified top five accounts as Phase I of the programme. These 30 employees include 13 Chairman Quality Club (CQC) members and 17 other senior leaders.

NIIT Technologies is a leading IT solutions organization, servicing customers in North America, Europe, Middle East, Asia and Australia. It offers services in application development and maintenance, managed services, IP Asset or platform solutions, and business process outsourcing to organizations in the financial services, travel & transportation, manufacturing/distribution, healthcare and government sectors.

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