Firstsource Solutions has expanded its operations in Australia and New Zealand. The company will be headquartered in Victoria, Melbourne, creating over 400 new local jobs over the next five years. Besides, Firstsource plans to partner with Victorian education institutions to set up an innovation lab focused on AI, engineering, robotics, and digital experimentation.
Firstsource has recently demonstrated industry-leading growth for multiple quarters with ambitious plans to grow its presence across important geographies and capabilities, optimizing its outcome-led deep domain specialist expertise, cutting-edge tech, data, and analytics capabilities to leverage opportunities and build differentiation.
Firstsource Solutions is a global provider of business process management services.