Hinduja Global Solutions (HGS) has launched newest AI-powered digital customer experience (CX) and Data & Analytics innovation center in Waterloo, Ontario. This expansion marks the company’s commitment to digital transformation, data driven innovation, and creating high-quality career opportunities in Canada’s fastest-growing city.
The company’s new facility will open on May 15, 2025, and serve as a hub for digitally enabled customer engagement, leveraging AI-powered automation, analytics, and cloud-based solutions to redefine customer interactions. With the company’s focus on delivering frictionless, omnichannel experiences, the Waterloo center will play a critical role in enhancing customer satisfaction for some of the world’s leading brands.
HGS is engaged in Business Process Management and Media and Communication business. It is a digital customer experience (CX) leader.
