HGS shines on launching interaction intelligence to drive next-gen CX

Hinduja Global Solutions Ltd. | BPO/ITeS | IT & ITES | BSE: 532859 | NSE: HGS

27 Oct 2025 Evaluate

Hinduja Global Solutions is currently trading at Rs. 530.00, up by 8.25 points or 1.58% from its previous closing of Rs. 521.75 on the BSE.

The scrip opened at Rs. 524.85 and has touched a high and low of Rs. 535.00 and Rs. 519.80 respectively. So far 395 shares were traded on the counter.

The BSE group 'B' stock of face value Rs. 10 has touched a 52 week high of Rs. 795.00 on 11-Nov-2024 and a 52 week low of Rs. 436.05 on 07-Apr-2025.

Last one week high and low of the scrip stood at Rs. 537.00 and Rs. 485.50 respectively. The current market cap of the company is Rs. 2442.31 crore.

The promoters holding in the company stood at 67.99%, while Institutions and Non-Institutions held 11.83% and 20.19% respectively.

Hinduja Global Solutions (HGS) has launched Interaction Intelligence, an enterprise-grade artificial intelligence (AI) solution based on the HGS Agent X framework, that transforms Quality Assurance (QA) from a routine customer service function into a powerful strategic asset that delivers actionable insights and intelligence into the clients’ voice.

In an environment where customer expectations for seamless, personalized, and proactive engagement are rapidly rising, HGS’s Interaction Intelligence solution enables enterprises to analyze nearly 100% of customer interactions across omni-channels, thus expanding traditional QA coverage by up to 100 times. This comprehensive data capture and analysis platform fuses conversational, behavioral, and operational metrics in real time, providing deep visibility into compliance, agent performance, and customer loyalty drivers.

Built on decades of domain expertise and data, the solution measures tone, empathy, accuracy, and procedural adherence at scale, creating a holistic and unbiased assessment of interaction quality that translates into measurable operational improvements.

HGS is engaged in Business Process Management and Media and Communication business. It is a digital customer experience (CX) leader.

Hinduja Global Soln. Share Price

414.10 4.20 (1.02%)

04-May-2026 16:59 View Price Chart

Peers

Company Name	CMP
eClerx Services	1418.55
Info Edge	976.40
Firstsource Solution	215.45
Affle 3i	1419.00
Hinduja Global Soln.	414.10
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