Firstsource Solutions wins Outsourcing Partnership of the Year award

11 Oct 2013

Firstsource Solutions partnership with BSkyB has been awarded the accolade of Outsourcing Partnership of the Year in the European Call Centre & Customer Service Awards 2013. This prestigious award was presented to Firstsource and Sky at the gala awards dinner that took place at the Hilton Park Lane, London on October 2, 2013.

The judges selected the Firstsource/ Sky relationship from a shortlist of eight outsourcing partnerships and highlighted a number of key areas that made this partnership stand out from the other contenders.

Firstsource Solutions has worked with BSkyB for over 12 years and has over 4,000 employees working on the Sky account, providing a range of sales, service and retention activities from seven delivery centres,  as well as a growing UK home agents team.

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