Route Mobile has launched a new omnichannel messaging application on the Salesforce AgentExchange. Delivered via Route Mobile APIs, the app enables Salesforce users to send global SMS and WhatsApp messages directly from within any Salesforce Cloud--without custom development or external infrastructure.
As enterprises worldwide digitally transform their customer experiences, they increasingly need communications built directly into the CRM tools their teams already use. By embedding carrier-grade messaging into the world's most widely used CRM Platform, Route Mobile gives businesses a more flexible and scalable way to engage customers on their preferred channels.
Built natively on the Salesforce platform, the app offers fast deployment and zero-code configuration. A key differentiator: all customer data remains within the organization's own Salesforce environment and is never stored on external servers--a critical requirement for enterprises in regulated industries. Core capabilities include conversational one-to-one texting, bulk messaging from Salesforce Reports and Campaigns, automated messaging triggered by Flows and Process Builder, WhatsApp, and built-in delivery and engagement analytics--all reaching customers across 190+ countries via Route Mobile's direct carrier network.
Route Mobile is a cloud communications platform service provider, catering to enterprises, over-the-top (OTT) players, and mobile network operators (MNO).
| Company Name | CMP |
|---|---|
| TCS | 2432.55 |
| Infosys | 1173.55 |
| HCL Technologies | 1353.80 |
| Wipro | 187.05 |
| Tech Mahindra | 1659.05 |
| View more.. | |
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