Tata Consultancy Services (TCS) has secured a bid worth Rs. 122.6 crore to implement the next phase of the Odisha State Workflow Automation System (OSWAS 3.0), extending its partnership with the Government of Odisha by around 6 years. Powered by TCS DigiBOLT, the governance platform will combine workflow automation, integration, analytics, security, and AI-enabled capabilities on a common digital foundation.
OSWAS has helped Odisha move away from a largely paper-based way of working to a more transparent and efficient digital process. By enabling digital file movement, electronic approvals, real-time tracking, and easier access to records, OSWAS is helping government officials work more efficiently. Since 2009, OSWAS has replaced paper-based filing processes and manual follow-ups with a more transparent and efficient digital process. The system supports more than 4,600 government offices and nearly 50,000 users statewide.
In the latest phase, OSWAS 3.0 will introduce a modern, secure and scalable platform, built on microservices architecture and supported by AI-enabled capabilities and a mobile-first design. This will improve accessibility and usability by enabling Odia language support and integrating with government systems.
Securing the OSWAS 3.0 bid reinforces the company’s strong track record of helping state governments modernise public administration through technology. Solutions such as OSWAS in Odisha and RajKaj in Rajasthan, along with initiatives in Tamil Nadu and Gujarat, are helping governments simplify processes, connect systems, and improve public delivery. While each solution is tailored to the state’s needs, the underlying platform integrates workflows with AI capabilities, giving governments the flexibility to add new capabilities.
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses. TCS offers a consulting-led, cognitive powered, integrated portfolio of IT, business & technology services, and engineering.