HCL Technologies, a leading global IT services provider, and Cforia, a leading accounts receivable solutions provider has entered into a partnership to enhance HCL’s Order-to-cash business service.
The partnership will enable HCL to enhance collection cycle times and improve customer satisfaction through the use of Cforia Collection and Deduction tools. These tools will introduce several productivity and days sales outstanding (DSO) improvements for the company’s order-to-cash (OTC) and business process outsourcing (BPO) services clients.
Key benefits of Cforia solutions include real-time operational visibility, measurement of all individual collector related metrics, call automation, and consolidation of disparate ERP systems into a single operating environment for increased efficiency. This partnership aligns itself to HCL’s strategy of strengthening and aggregating its offerings around business transaction platforms.
HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape, HCL focuses on “transformational outsourcing”, underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO.
