Infosys has expanded its collaboration with Truist, one of the largest US-based financial services companies, to support the bank’s continued build-out of its AI-first Global Capability Center in Hyderabad. Together with Infosys, Truist is strengthening India’s role as a key global hub for innovation, talent, and digital capability.
Through this expanded collaboration, Infosys will utilize its deep financial services expertise and AI-first capabilities, to help accelerate scalable transformation and drive enterprise-wide value creation. As part of this effort, Truist is consolidating capabilities currently delivered through multiple supplier relationships in India into a more unified, integrated operating model. Infosys and Truist will celebrate the successful onboarding of more than 1,000 colleagues later this month, marking a significant milestone in the continued growth and expansion of the GCC.
The GCC represents Truist’s continued investment in building a scaled, future-ready innovation and operations hub designed to enhance client experiences, empower teammates, and help deliver a more digitally enabled and relationship-driven banking experience. Infosys will enable Truist to build, scale, and transition a self-sustaining center of excellence, integrating AI, technology, data, and operations into a single cohesive delivery framework. This model is designed to reduce third-party dependency, manage global delivery complexity, and cultivate deep, future-ready technology talent.
Infosys is a leading provider of consulting, technology, outsourcing and next-generation digital services, enabling clients to execute strategies for their digital transformation.
