Forrester Research Inc, an independent research and advisory firm, has identified Tata Communications as a Leader in its 2013 report titled The Forrester Wave: Asia Pacific Carrier Ethernet Services, Q4 2013. The report cites Tata Communications as having the strongest current offerings for carrier Ethernet WAN service portfolio, providing high portfolio quality, traffic prioritisation, and granular bandwidth options.
The aim of the Forrester Wave research is to help enterprise sourcing professionals select ‘a suitable partner for their needs for unmanaged site-to-site carrier Ethernet services in Asia’. The report also highlights that ‘Tata Communications is best suited for distributed firms that want very granular Carrier Ethernet access speeds with gradated classes of service, combined with very clear SLA [metrics] and service pricing’. In addition, the report noted, ‘Tata Communications’ sales and sales support as having a good market strategy, enabling customers to obtain customised services designed by local sales engineers.
Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.
