Firstsource Solutions receives Frost & Sullivan’s 2013 award

17 Jan 2014

Firstsource Solutions, a leading Business Process Management (BPM) company, is the recipient of Frost & Sullivan’s 2013 North American New Product Innovation Award in Contact Center Outsourcing. The award recognizes Firstsource’s First Customer Intelligence solution that measures customer sentiment, emotions and behavior across an omni-channel environment.

Frost & Sullivan presented the company with this award at the ‘2014 Excellence in Best Practice Awards Gala’ in New Orleans, Louisiana.

Firstsource Solutions is a leading global provider of customized BPM services to the Healthcare, Telecom & Media, and Banking & Financial Services industries. 

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