Persistent Systems, the global leader in software product and technology services, has entered into a definitive agreement to acquire privately-held CloudSquads, an innovative consultancy that has created social communities for over 70 global companies. CloudSquads deploys, integrates and runs social communities on all leading social customer platforms. The terms of the agreement are subject to certain closing conditions which are expected to be completed in the coming financial quarter.
CloudSquads helps companies develop a strategy for engaging with the modern social customer across all customer facing functions including brand, marketing, sales and support. The company implements platforms which provide rich capabilities that transform these interactions into healthy communities and then integrates those platforms with companies' internal systems allowing them to better know and serve their customers.
Persistent Systems is a global company specializing in software product and technology services. Persistent develops best-in-class solutions in key next-generation technology areas including Analytics, Big Data, Cloud Computing, Mobility and Social, for the telecommunications, life sciences, healthcare, and banking & financial services verticals.