Shiprocket was incorporated as ‘Bigfoot Retail Solutions Private Limited’ at New Delhi, as a private limited company on September 28, 2011. The name of the company was changed to ‘Shiprocket Private Limited’ pursuant to a Shareholder’s resolution dated June 12, 2024. Subsequently, the company was converted to a public limited company and the name of the company was changed to ‘Shiprocket Limited’ pursuant to a Shareholder’s resolution dated January 18, 2025.

The company is an end-to-end, new age, merchant-first, and API-led technology platform designed to enable e-commerce transactions for India’s MSMEs and Large Retailers. Its Shiprocket platform simplifies logistics, checkout, payments, fulfilment, and cross-border trade, enabling Merchants to sell online and offline efficiently and at scale. Its platform is purpose-built to simplify e-commerce for Merchants who sell directly to end consumers through their own websites, apps or social media channels (Direct Commerce).

The company’s core business encompasses its Domestic Shipping platform, whereby it provides Merchants with access to logistics partners to deliver goods to end consumers within India, and its Shipping Apps, which are value added software utilities that enhance Merchants’ Domestic Shipping transactions by offering features like instant pickups, order tracking, secure shipments, weight discrepancy intelligence, and early COD remittance. Its business also has offerings that focus on new market creation and solving challenges in early stages of the order journey and underserved segments of e-commerce. These additional offerings primarily comprise cargo and fulfilment, cross border platform, ads and marketing solutions, capital solutions, hyperlocal deliveries and other Merchant solutions.

Business area of the company 

The company is an e-commerce enablement platform powering direct commerce. It helps small businesses, retail brands, direct-to-consumer merchants, and social commerce retailers scale through its technology stack. It is also engaged in the business of analytics, marketing automation and personalization services for ecommerce and Retail companies. It runs analytics on behaviour and transactional data and utilises that data for providing marketing or analysis services to its merchants. Further, it acts as a services provider facilitating financing arrangements between Non-Banking Financial companies (NBFCs)/Lending Partners and the merchants to enable access to credit.

Services of the company

Domestic Shipping Platform

Shipping Apps

• Brand Boost
• Delivery Boost
• Early COD
• Shiprocket Secure
• Shiprocket Direct

Cargo and fulfilment

• Cargo
• Fulfilment
• Shiprocket Omuni

Cross-border

Ads and marketing solutions

• Shiprocket Ads and Marketing Solutions
• Fastrr Checkout

Capital solutions

Hyperlocal deliveries

Other Merchant solutions

Awards, accreditations and recognition

• 2023: Recognised as the winner in the ‘Mid-Sized business’ category at the Lenovo it4SMB Awards, 2023.
• 2023: Awarded the ‘Best Software Solutions Provider of the Year (Enterprise Tech)’ at the Entrepreneur India Startups Awards, 2023.
• 2023: Awarded in the ‘Small and Mid-sized Organisations Category’ at the ET Future Ready Organisations Awards, 2023.
• 2023: Recognised as the winner in the category ‘Technology Provider of the Year’ at the E-commerce and Digital Natives Awards, 2023 by ET Retail.
• 2023: Awarded for the ‘Best Supply chain and logistics partner for DNB’ at IAMAI's Digital Native Brand Awards, 2023.
• 2023: Awarded for the ‘B2B Marketing Program of the Year’ at the e4m Red Carpet Experiential Marketing Awards. 
• 2024: Awarded bronze place in the category ‘Best Place to Work’ at the 9th HR Excellence Awards, 2024.
• 2024: Recognised as a ‘Trailblazer in the Indian logistics landscape’ at the CII Unicorn Summit.
• 2025: Recognised for the 2025 ASK Private Wealth Hurun India Excellence in Enabling Scalable E-Commerce Logistics Technology.
• 2025: Recognised as the ‘Best Employer’ in North India - Best Employer Brand Awards 2025.

History and milestones

• 2011-12: Incorporated as Bigfoot Retail Solutions Private Limited.
• 2015-16: Re-branded its business as ‘Kraftly’, an offline-to-online e-commerce platform.
• 2016-17: Further re-branded its business as ‘Shiprocket’, providing logistics / fulfilment services, along with returns management and payment flow for its merchants.
• 2019-20: The company’s revenue from operations for the year ended March 31, 2020, was Rs 1,611.86 million.
• 2021-22: The company’s revenue from operations for the year ended March 31, 2022, was Rs 6,105.70 million.
• 2022-23: Acquired Pickrr.
• 2022-23: Acquired Shiprocket Omuni.
• 2022-23: The company’s revenue from operations for the year ended March 31, 2023, was Rs 10,888.27 million.
• 2023-24: The company’s revenue from operations for the year ended March 31, 2024, was Rs 13,159.76 million.
• 2024-25: The company achieved adjusted EBITDA of Rs 70.28 million.
• 2025-26: The company’s revenue from operations for the year ended March 31, 2026, was Rs 20,241.41 million.