Bench Mark Infotech Services was originally incorporated as ‘Bench Mark Infotech Services Private Limited’ on January 09, 2007. It is an integrated IT and digital infrastructure solutions company with over decades of experience in providing technology infrastructure solution to government departments, public sector undertakings, institutional customers and private sector clients across India. Operating as a single-window partner, it designs, supplies, installs, commissions and maintains the networks, communication systems, surveillance and connectivity backbone on which its customers rely to build, manage and scale their technology ecosystems. Its service offerings include local and wide area networking (LAN & WAN), wireless communication systems, installation of active network devices, Structured cabling, multimedia and audio-visual systems, smart classrooms, e-classrooms and professional AV, Access control solutions, safety and security surveillance, and allied infrastructure services. It has expanded its service offerings by entering the data storage and data centre solutions segment. Its services under this vertical include supply, deployment and integration of servers, storage systems, virtualization, data backup and recovery solutions, cloud-based services such as Infrastructure as a Service (IaaS) and Software as a Service (SaaS), and cloud security solutions. 

It has also initiated its offerings towards Artificial Intelligence (AI) Lab Solutions, including setting up of AI labs and providing edge computing nodes and related infrastructure for AI, machine learning and other computing applications, including AI laboratories, GPU-enabled computing platforms, enterprise storage, high-performance networking, and AI-ready data infrastructure. Further, it has expanded its offerings in the areas of cybersecurity and data security by providing solutions such as Next-Generation Firewalls (NGFW), Unified Threat Management (UTM), endpoint security, identity and access management, and managed security services and NOC (Network Operations center) for centralized monitoring and handling the challenges related to managing, monitoring, and controlling the networks in customer IT ecosystem. In addition to project execution, it provides annual maintenance contracts (AMC) and support services under contractual arrangements, including technical assistance, operational support, and 24x7 support services to help ensure business continuity and timely resolution of customer requirements. It also provides fibre optic solutions as part of its service offerings, including renting and provisioning of fibre optic lines wherever required under project contracts, thereby supporting the connectivity requirements of its customers. It also undertakes fibre optic infrastructure execution activities such as trenching, digging, ducting, laying of fibre cables, integration of fibre networks and restoration work.

Its business model is to provide integrated solutions with on an order-driven project execution framework, wherein it undertakes projects awarded through competitive bidding and tendering processes after providing complete end to end solutions. It procures hardware and software components from original equipment manufacturers (OEMs) and authorized vendors and integrate them to deliver customized, end-to-end solutions in accordance with project specifications. It is committed to maintaining quality standards and operational capabilities. The company holds ISO 9001:2015 certification for quality management systems and ISO/IEC 27001:2022 certification for information security management systems. It is registered as an Infrastructure Provider Category-I (IP-I), which enables it to establish, maintain and lease telecom infrastructure assets such as dark fibre, right of way, duct space and towers to licensed telecom service providers. This registration also supports its capability to undertake fibre optic network development and selective leasing of fibre infrastructure as part of its service offerings.

Business area of the company

The company provides integrated IT and digital infrastructure solutions, including networking, communication, surveillance, fibre optic, cloud and data centre solutions, with installation, maintenance and managed support services across India. 

Service of the company

• Integrated IT solutions
• Annual Maintenance Contracts (AMCs) and Facility Support Services
• Fiber Optic Infrastructure Solutions

Awards and recognitions

• 2019: Recognized as a Certified Surveillance Storage Provider by Western Digital for the year 2019.
• 2020: Awarded by Eastern Railway, Sealdah in recognition of excellent work done in installation of entire sound and video system of Dr. B. C. Roy Institute.
• 2022 Recognized by Juniper Networks as the Partner of the Year for the North & East Regions.

History and milestones

• 2007: Incorporation of the company as a Private Company under the name and style of ‘Bench Mark Infotech Services Private Limited’.
• 2009: Registration as Infrastructure Provider Category I (IP-I).
• 2014: Installed a mobile (cellular) authentication based public Wi-Fi access facility spanning around 20 kilometres at various public places in Patna, Bihar for the Government of Bihar.
• 2021: Data Comm and network infrastructure deployment for Central Government PSU across 132 locations, including SD-WAN and LMC (Last Mile Connectivity).
• 2023: It has received ISO9001:2015 certification for quality management systems.
• 2023: Deployment of data communication infrastructure across 228 SECL locations with centralized NOC setup. SD-WAN implementation for a Coal India Limited subsidiary.
• 2025: It has received ISO/IEC27001:2022 certification for information security management systems.
• 2026: Conversion of the company status from Private Limited to Public Limited.