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Al Hilal Bank deploys award-winning Infosys Finacle E-banking solution

29 May 2014 Evaluate

Al Hilal Bank, one of the fastest-growing banks in the UAE, has successfully implemented the award-winning Infosys Finacle e-Bankina solution from their technology partner, Infosys. The new solution enables Al Hilal to provide a full range of internet banking services to its corporate customers in an intelligent and seamless manner, without compromising security. It also allows the bank to roll out new functionalities on a regular basis and build upon existing products to provide an enhanced banking experience, ail at reduced costs.

Ai Hilal Bank has seen significantly improved business volumes following the implementation of the Finacle solution. The initiative was recently named 'Best Self Service Banking Project in the Middle East for 2014' by The Asian Banker.

The solution empowers users to exercise real-time control over finances across channels and banking accounts. With this solution, Al Hilal can now offer fast, easy and anywhere banking, with a rich user experience to enable all segments of corporate customers to bank online. Some of the key corporate banking activities supported by the solution are account services, transfers, bulk payments, file upload for transactions, beneficiary management, and advanced reporting.

The Infosys Finacle e-banking solution reduces service delivery costs through the automation of functions such as online service requests, payments and salary processing. It also features enhanced security such as two-factor authentication, transaction signing, and one-time passwords. Moreover, the solution helps reduce the time spent facilitating the opening of online accounts and other critical customer requests. Another benefit is the provision of real-time information and alerts covering account details as well as financial news, market updates, exchange rates, and stock quotes.

Infosys is a global leader in consulting, technology and outsourcing solutions. The company enables clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition.

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