The Reserve Bank of India (RBI) has eased customer verification norms for opening bank accounts. As per RBI’s new norms, the customers need to submit only one documentary proof of address either current or permanent while opening a bank account or while undergoing periodic updation. The move is likely to help migrant workers and employees with transferable jobs, who at present face cumbersome procedure to access banking services.
The central bank notified that in case the address mentioned as per 'proof of address' undergoes a change, fresh proof of address may be submitted to the branch within a period of six months. If the customer is not able to furnish local proof of address, the bank may take a declaration of the local address on which all correspondence will be made by the bank with the customer. Further, the RBI’s notification added that no proof is required to be submitted for correspondence/local address and may be verified by bank through positive confirmation such as acknowledgment of receipt of letter, cheque books, ATM cards, telephonic conversation. In case, there is a change in address, customer may intimate the new address for correspondence to the bank within two weeks of such a change. The RBI has also asked banks to revise their KYC policy and ensure strict adherence to the revised guidelines.
The central bank decided to simplify the rigorous KYC norms after being approached by people facing problems while submitting current/permanent address proofs. Meanwhile, the RBI’s move is also expected to help the financial inclusion drive by banks. Indian banking industry is the most dominant segment of the country’s financial sector and plays an important role in the economic development of the country. Banks help to boost economic growth by allocating savings to investments that have potential to yield higher returns.
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