Bank of India (BoI) has added 1.20 crore new customers last fiscal taking its total customer base to 7.70 crore customers. Moreover, the bank is planning to open 175 new ‘branches of future’ in addition to the 131 in existence. The branches will provide superior customer service with special assistance to high networth individuals with dedicated relationship managers.
The bank posted a fall of 26.31% in its net profit at Rs 557.51 crore for the quarter ended March 31, 2014 as compared to Rs 756.57 crore for the same quarter in the previous year. However, total income of the bank increased by 21.67% at Rs 11274.09 crore for quarter under review as compared to Rs 9265.55 crore for the quarter ended March 31, 2013.