Maruti plans to add 1,500 service outlets

25 Oct 2010 Evaluate

The country’s largest car maker Maruti Suzuki India is planning to ramp up its service centres by a massive 1,500 outlets by 2015 in line with its expansion of production capacity to over 17 lakh units annually. The company currently has 2,784 service points and it is planning to increase it to over 4,200 outlets in the next five years, a jump of more than 50 per cent.

Last month, MSI had announced to invest about Rs 1,925 crore to set up a third plant with an installed capacity of 2.5 lakh units inside the Manesar facility. Currently, it is investing Rs 1,700 crore on a second plant at Manesar, having an annual capaci ty of 2.5 lakh units. With completion of both the new units, the total output from MSI will be at 17.5 lakh units.

As per the company’s network expansion plan, MSI will add the new outlets in over 1,300 cities and small towns with an aim to provide car servicing facility for every 25 km across the country. MSI’s service network currently handles a load of 11.8 lakh cars every month and it is expecting it to grow to 14.5-15.0 lakh units by 2015.

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