Federal Bank, a Kerala-based private sector bank has introduced a video conference facility ‘VConnect’ that allows customers to interact with the bank’s relationship managers face-to-face from any part of the world. VConnect is accessible through the bank’s Web site during office hours on all working days.
This new facility opens up one more touch point for the Bank’s customers, especially the NRI clientele, to directly reach out to the bank executives for availing themselves of specialised services on loans, savings, investments and insurance products, and also wealth management and advisory services.
Federal bank has been at the forefront in offering value added services through online platform. This new initiative is aimed at improving digital banking experience for the Bank’s customers.
