Jet Airways unveils ‘JetInstant’ on Twitter

04 Mar 2015 Evaluate

Jet Airways, India’s premier international airline, has unveiled ‘JetInstant’, a first of its kind online feature that enables guests to access information on fares and flight status in real-time through Twitter. The customer-centric initiative is part of Jet Airways’ strategy to simplify the travel experience and engage with guests on a real-time basis. The initiative, developed in collaboration with Twitter and technology partner, TravelSpends, will see Jet Airways set a new industry benchmark in customer service.

Jet Airways currently operates a fleet of 116 aircraft, which include a mix of Boeing 777-300 ERs/Airbus A330-200/300 aircraft, Next Generation Boeing 737s and ATR 72-500/600s.Flights to 71 destinations span the length and breadth of India and beyond, including Abu Dhabi, Bahrain, Bangkok, Brussels, Colombo, Dhaka, Doha, Dubai, Hong Kong, Muscat, New York (Newark), Paris, Singapore and Toronto.

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