HCL Technologies launches cXstudio for customer-centric digital channel innovation

11 Mar 2015

HCL Technologies, a global business and IT service provider, and Aegon, a multinational life insurance, pensions and asset management company, have opened their joint cXstudio, aimed at delivering customer experience excellence through the adoption of the latest digital technologies.

Established close to Aegon’s headquarters in The Hague, the 35-seat cXstudio will foster co-innovation between both companies. The aim is to pioneer new and inventive ways for Aegon’s customers and potential customers to manage their financial future through digital channels, with a key focus on mobility.

HCL’s experienced design, creative and technology specialists will work closely with key business-level stakeholders at Aegon, to support the development of new, more agile, customer-centric approaches to service delivery across existing and emerging digital channels. The cXstudio allows Aegon to meet this challenge by bringing together relevant capabilities to ensure that digital solutions are continuously developed and improved.

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