Bank of India, the country's public sector lender is planning to introduce 200 ‘branches of the future' in the next one year. These branches will have spacious customer lobby, pleasing ambience, self-service kiosks and separate area for high net-worth individuals with dedicated relationship managers. The new branch initiative will provide superior customer service to the bank's customers.
The bank has reported a rise of 9.64% in its net profit of Rs 716.15 crore for the quarter ended December 31, 2011 as compared to Rs 653.16 crore for the same quarter in the previous year. Total income has increased by 30.85% from Rs 6,115.76 crore for Q3FY11 to Rs 8,002.27 crore in the quarter under review.
