PM asks tax officials to remove fear among taxpayers, work towards bridging the "trust deficit"

17 Jun 2016 Evaluate

Expressing his concern over harassment of taxpayers, Prime Minister Narendra Modi has asked the tax officials to remove fear of harassment from the minds of the taxpayers. He emphasized that their behaviour should be soft and sober in their approach and not treat everyone as tax evaders. Modi added that the people are ready to pay taxes, but there is lack of trust. The tax departments need to build bridge of confidence between tax payers and tax officials so that they pay taxes without fear or harassment so that the targets are achieved.

Addressing the inaugural session of the two-day annual conference titled Rajasva Gyan Sangam of tax administrators, Prime Minister said the tax officials needs to focus on the five pillars -administration- revenue, accountability, probity, information and digitisation (RAPID), in a bid to make tax administration better and efficient and work towards bridging the 'trust deficit'. Modi further said that there should be a respect for the rule of law among all citizens and fear of the long arm of the law for those who evade taxes, people should not fear tax administrators.

Modi urged both the tax wings Central Board of Direct Taxes and the Central Board of Excise and Customs to move the entire taxpayer related services online-e-filing, e-processing, e-refunds and e-assessment. Furthermore, Modi also underlined the need for tax administrators to engender trust in the system so that tax base can be enhanced.

Prime Minister also pointed out that 92% of the taxes come in automatically through TDS (tax deducted at source, advance tax and self assessment). Only the remaining 8% comes through scrutiny for which there is such a large manpower. So focus should be on increasing the tax base. He also underlined the need for increasing the number of tax payers to 10 crore from 5.43 crore, at present. He said if 42,000 officials of CBDT are engaged in ensuring direct tax revenue, then the tax net should increase further.

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