Subex bags multi-million dollar framework contract with BT

10 Apr 2012 Evaluate

Subex, a leading global provider of business support systems (BSS) for communications service providers (CSPs), has been awarded a renewal of a multi-million dollar framework contract with BT. The framework contract specifically covers the on-going provision by Subex of Mission Critical Revenue Operations Centre (ROC) portfolio software solutions, application/operations support, and managed services. These will be delivered across BT's Domestic and International Interconnect Billing & Settlements, Fraud Management, Revenue Assurance and Event Integrity domains.

BT has chosen multiple Subex ROC solutions and because of this, will profit from a range of benefits across its business.  The Subex ROC collates and correlates data from various BSS functions. It monitors and controls the entire revenue chain and identifies risks to profitability, margins and customer satisfaction. The ROC also allows a service provider to support business and operational innovation programs because of its end-to-end view.

The key benefits that a service provider derives from the Subex ROC are enhanced revenue management, enterprise-wide risk management, business and operational assurance, pro-active intelligence and insight, revenue chain integrity assurance and improved customer experience.

Subex is a leading global provider of business support systems that empowers communication service providers to achieve competitive advantage through Business Optimization-thereby enabling them to improve their operational efficiency to deliver enhanced service experiences to subscribers.

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