IndusInd Bank will use IBM's Cloud commerce solutions to transform customer engagements and enhance its cross-sell platforms, in line with the bank's strategy. As a part of a three year strategic agreement, IBM will provide a cloud and predictive analytics based multi-channel campaign management solution that enables the Bank to strengthen its online banking presence while improving the product holding per customer.
IndusInd Bank caters to the needs of both consumer and corporate customers. Its technology platform supports multi-channel delivery capabilities. As on March 31, 2016, Induslnd Bank has 1,000 branches, and 1800 ATMs spread across 623 geographical locations of the country.