Subex roped in for providing ROC Revenue Assurance solution by ZON Multimedia

16 Apr 2012 Evaluate

Subex, a leading global provider of business support systems (BSS) for communications service providers (CSP's), has been selected by ZON Multimedia, in a competitive bid, to provide its industry leading Revenue Operations Centre (ROC) Revenue Assurance solution.

ZON Multimedia is the largest operator of television, internet and telephone in Portugal. It is the market leader in pay TV in Portugal and one of the largest cable operators in Europe, with about 1.6 million customers.

ROC Revenue Assurance helps simplify Revenue Assurance for CSPs, with the introduction of two industry list capabilities in RevenuePad and Zen.

RevenuePad allows CSPs to grow the function through assistance and in roadmap planning and maturity enhancement. It also guides CSPs on which assurance areas and KPIs to cover to improve operational performance and advance along the maturity scale.

While, Zen is the industry’s first solution that sifts through millions of records and zooms in on the problem area in a matter of seconds. This domestically reduces the time to find root causes (by more than 90%) and provides a substantial boost to analyst productivity, thereby helping CSPs recover revenues much faster.

Subex is a leading global provider of business support systems that empowers communication service providers to achieve competitive advantage through Business Optimization-thereby enabling them to improve their operational efficiency to deliver enhanced service experiences to subscribers.

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