YES Bank has partnered with Gupshup, a leading bot platform, to launch ‘YES mPower’, a banking chat bot for its loan products. Currently active on Facebook Messenger, YES mPower helps customers get information about Loan Products offered by YES Bank and instantly gives a loan eligibility, enabling customers to get the information they need quickly and easily.
YES Bank is planning to incrementally release more services through the chat bot, making YES mPower the one stop shop for all loan requirements. On YES mPower, a customer can get information on loan products like Personal Loans, Auto Loans, Gold Loans, Loan against Securities and products like Used Car Loans, Loan against Properties, Home Loans will be added shortly.
This utility is a first of its kind in the Retail Lending Industry backed by the cutting-edge technology of bots and YES Bank is presently the only Bank to offer this feature in the market place for loan products. The YES mPower bot is available through Facebook Messenger and can perform all tasks of loan origination across multiple products without the user requiring to download any additional financial APP.
