Canara Bank has launched its first Digital Banking Branch at Spencer Towers in MG Road, Bengaluru. Titled ‘CANDI’, the branch will provide an end-to-end digital experience to customers.
The bank, as part of the run-up to its digital foray, has introduced customer-friendly mobile apps which help customers get most of the information related to their accounts from the app without the need to visit the branch.
The most attractive feature of the Digital Branch is a humanoid robot that addresses basic queries of customers on banking products and services. This is a first-of-its kind initiative by a public sector bank in the country.
