Dish TV India has launched ‘Advanced DishTV Interface’ (ADI), world’s first AI-enabled pay-tv Chatbot. Built for issue redressal and service lifecycle management, ADI provides a virtual interface that acts as a one stop solution window to subscribers, and guides them instantly to address their queries.
ADI is an Omni-channel interface with customer experience as a core tenet, strengthening DishTV's position as an innovator in the DTH space. It can enable quick recharges and answer millions of customer queries across multiple channels instantly.
Dish TV is India's largest Direct to Home television operator using MPEG 4 DVB S2 and MPEG 2 digital compression technology.
