HGS enters into partnership with RCN, Grande Communications

13 Mar 2018 Evaluate

Hinduja Global Solutions (HGS) has entered into strategic partnership with RCN and Grande Communications, leading providers of telecom/high-speed internet/digital TV/home phone services, to develop customized strategies to optimize customer satisfaction. HGS will be hiring up to 130 customer care professionals based in El Paso, TX in the first year of support. The first stage of the program kicked off on January 2, 2018.

Through this collaboration, HGS will deploy a unified customer experience model to enhance the company’s customer satisfaction scores, drive brand loyalty, and increase sales. This enables RCN and Grande Communications to support customers with a wide variety of business services, from delivering basic information and processing service changes to billing, account inquiries, and new service setup in both English and Spanish.

HGS is a leader in optimizing the customer experience and helping our clients to become more competitive.

Hinduja Global Soln. Share Price

460.05 14.60 (3.28%)
01-Jan-2026 16:59 View Price Chart
Peers
Company Name CMP
eClerx Services 4823.60
Info Edge 1340.25
Firstsource Solution 334.30
Affle 3i 1782.75
Hinduja Global Soln. 460.05
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