Tata Power has been recognised at the 6th CII National Excellence Practice Competition 2018. The company’s distribution team was awarded for the Customer Engagement & Satisfaction Practice in the Infrastructure & Power Sector at an event held in Bengaluru on August 23, 2018.
The Competition organised by CII was aimed at showcasing the best practices implemented by the Organizations to drive Customer engagement models, Customer experience monitoring and Satisfaction measurement practices to deliver superior customer experience.
Tata Power is India’s largest integrated power company with a growing international presence. The company together with its subsidiaries and jointly controlled entities has presence in all the segments of the power sector viz. Fuel Security and Logistics, Generation (thermal, hydro, solar and wind), Transmission, Distribution and Trading.