Indian IT industry faces threats from rising protectionism, data flow curbs and fast-changing technological shifts, but it is keeping hopes high for the New Year with plans afoot for big investments in automation and artificial intelligence (AI). For the industry body National Association of Software & Services Companies (Nasscom), 2018 has been the year of 'Digital at Scale' as IT firms focussed on leveraging new technologies and ensuring sustainability by creating right skills with help from innovation, policies and partnerships.
The industry body has projected exports to grow at 7-9 percent for 2018-19, almost same as the previous fiscal, but domestic revenues, excluding hardware, is expected to grow by 10-12 percent to be at $28 billion-$29 billion in the next financial year against $26 billion this year and this may make the new year transformative with overseas funds accounting for a lion's share so far. Over years, the industry has graduated from being the back office of the world to being at the forefront of change, helping clients optimise operations and stay ahead of competition. Protectionist stances are being seen across key markets -- be it the US, the UK or Australia - with governments bringing in more stringent regulations around procurement of work visas. As a counter, Indian IT firms are ramping up their local presence abroad by hiring locals.
Nasscom President Debjani Ghosh has said that the year ahead is punctuated with several transformative opportunities. He also said that rising protectionism continues to be an irritant and the anti-immigration rhetoric discriminatorily targets Indian companies and challenges the level playing field for business delivery. He added that the companies, however, are upbeat on opportunities.
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