ICICI Bank has launched banking services on WhatsApp to enable its retail customers to undertake a slew of banking requirements from their home at a time when they are advised to stay indoors in the wake of the nationwide lockdown to fight against corona virus.
The bank launched this new service on WhatsApp close on the heels of rolling out 'ICICIStack', a set of digital banking and APIs (Application Programme Interface), to ensure uninterrupted banking experience to customers-both retail and business. 'ICICIStack' offers nearly 500 services that covers almost all banking requirements of customers such as digital account opening, loan solutions, payment solutions, investments and care solutions.
ICICI Bank is India’s largest private sector bank by consolidated assets. ICICI Bank’s subsidiaries include India’s leading private sector insurance, asset management and securities brokerage companies, and among the country’s largest private equity firms.
