IndusInd Bank has expanded the scope and capabilities of its state-of-the-art video banking services, with the integration of a 'Video KYC' platform. The video KYC services will simplify the on-boarding process for new customers seeking to open a savings account, or for those applying for a credit card from the bank.
The new facility enables the bank to on-board customers using a live video-based interface, thereby, replacing the existing practice involving physical authentication of documents. With this, customers who are new to the Bank can request for opening an IndusInd Bank savings account and complete the entire formalities from their homes or offices, without any direct physical interaction or meeting with bank officials.
This integration will provide a completely digital-fulfilment paradigm for credit card application fulfilment and is a first-of-its-kind service in the banking industry. The launch of these services come close on the heels of the recent RBI guideline that allows banks to use Video KYC to validate the credentials of customers, as required by the regulators.
IndusInd Bank is as one of the fastest-growing banks in the banking sector in India.
