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Telecom companies evolving into large digital networks a positive sign: TRAI Chairman

13 Aug 2020 Evaluate

Telecom Regulatory Authority of India (TRAI) Chairman R S Sharma has said that pure-play telecom companies evolving into large digital networks offering full stack of services is a positive development that augurs well for the new normal of work-from-home, distant education, telemedicine and other virtual applications. Describing the sector as a ‘shining star’ for maintaining 24X7 connectivity even amid Coronavirus disease (COVID-19) pandemic, he said telecom has become more important and necessary for overall life of the community than ever before, adding that he expects the trend to continue.

Sharma said ‘we should not waste this crisis, we should actually leverage this crisis for becoming a digital superpower and knowledge society, and it should accelerate the implementation of digital India.’ He noted that large telecom companies are using artificial intelligence, big data and machine learning in a significant way already to improve services and optimize resources.

TRAI Chairman further said ‘my sense is that pure-play telcos will also move in that direction of digital networks of providing many other services also. That is the way things are moving. I see it as a very positive development because ultimately we have to make this a new normal...then we have to have work-from-home, distant education, telemedicines, digital healthcare network, and other elements.’ He added that telecom today has moved from voice to predominantly data. 

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