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Tata Motors launches ‘Grahak Samvaad 2020’ to enhance customer experience

23 Oct 2020 Evaluate

Strengthening its commitment to enhance the customer experience and to offer world-class products, Tata Motors has launched the Grahak Samvaad 2020 from October 23 to 31, 2020. Tata Motors will also be rolling out a nationwide service campaign, the Grahak Seva Mahotsav from November 1 until November 30, 2020 and will be celebrating the National Customer Care Day on October 23, 2020. Popular amongst the customers and channel partners, these initiatives include customer feedback sessions, felicitation of channel partners and nationwide check-up camp of all Tata Motor’s commercial vehicles. Over the years, the Tata Motors have witnessed thousands of customers visiting daily and benefiting from this program.

This year, Tata Motors is focusing to provide its commercial vehicle customers with a hassle-free service experience during the pandemic. The company is consistently striving to the best of its capabilities to engage with customers and fleet operators to provide them with the best-in-class service experience.

Tata Motors is India’s largest automobile company. Through subsidiaries and associate companies, Tata Motors has operations in the UK, South Korea, Thailand, South Africa and Indonesia. Among them is Jaguar Land Rover, the business comprising the two iconic British brands.

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