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Tata Power’s JV to launch two new CRC in Cuttack, Puri

18 Nov 2020 Evaluate

TP Central Odisha Distribution (TPCODL), a joint venture (JV) between Tata Power and the Government of Odisha, would be launching two new Customer Relations Centres (CRC) in Cuttack and Puri. With this recent addition, the number of Tata Power's CRC chains now stands at 3 Customer Relation Centres in Odisha and an overall increase of XX CRCs including New Delhi, Mumbai and Ajmer.

Both the CRCs will be entirely managed by a team of well trained men and women officials who are trained to handle a gamut of customer service offerings such as new power supply applications, monthly bill payments, addressal of customers' queries & concerns along with other customer related services at the CRC. An all women customer care centre will be started in Cuttack and will be the first by any utility in Odisha.

Tata Power is India’s largest integrated power company.

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