Subex’s intelligent root cause analysis engine increases operator’s productivity by over 75%

18 Oct 2012 Evaluate

Subex, a leading global provider of Business Support Systems (BSS) for Communications Service Providers (CSPs), intelligent root cause analysis engine Zen has helped operators increase their productivity by over 75%.

Zen, the industry's first virtual analyst for Revenue Assurance, is one of the two capabilities of Subex’s ROC Revenue Assurance 5 solution, along with RevenuePad.

Zen is industry’s first solution that sifts through millions of records and narrows in on the problem area in matter of minutes. It is powerful magnet that pulls out the needle from haystack. This dramatically reduces the time to find root causes, typically from 30 hours to 30 minutes.

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